What our Customers say...
Why SERVPRO Testimonials
I really can't speak highly enough of this company. First and foremost, I don't know if you have ever had damage to your home but the experience is traumatic. The responsiveness of this SERVPRO was immediate. I thought it might take hours or days for someone to come out. They come out almost immediately. The project manager took care of everything. From removal of personal items, to storage, repair, insurance claims and reimbursement, dealing with the adjusters, EVERYTHING! All the servicemen were very professional, I was pleasantly surprised that throughout the entire process there was REALLY GREAT communication. Even after hours and weekends the project manager kept me updated by text and calls. When it was done - everything looked like there had never been any damage (some places looked better). I can't thank this family owned and operated - Long Island bred business enough! They treated me like family. Thank you.
I highly recommend SERVPRO of Babylon/Deer Park. I had a fire with water damage in my home. After SERVPRO arrived I was immediately at ease. They addressed all of my concerns. The foreman Mike made sure everything was to our liking. The owner (Robert) showed up every day to make sure there was never any issues. They dealt with the insurance adjuster when they found additional sheet rock was needed to be replaced. They cleaned everything, walls, furniture and duct work. The crew was great with anything that was needed to complete the job. I hope I never have these issues again, but if needed I would definitely be using SERVPRO!
My husband and I went into on Monday to what we thought was going to be a nightmare for our business. Sewage had backed up into 90% of our production area. The smell was disgusting and we sent everyone home. After discussing the situation and figuring we would be shut down for weeks, we decided to call in a professional. That's when we called SERVPRO of Babylon/Deer Park. Within an hour the owner Robert came in to evaluate what would have to be done. We felt comfortable and confident that he knew what had to be done. Twenty minutes later his crew showed up and went right to work. Three days later we were back in business. If you ever experience devastation to your home or business and want a great crew, we highly recommend SERVPRO of Babylon/ Deer Park.
I had pipe burst at our home and didn't know where to turn. Our neighbor highly recommended SERVPRO of Babylon/ Deer Park. We called the office and Dianne immediately put us at ease with her calming and compassionate demeanor. Within the hour the crew showed up. They were extremely professional and prompt. Ten minutes after the crew arrived, owner Robert actually showed up to address any of our concerns. SERVPRO is an unbelievable company as well as doing an unbelievable job.
We would like to tip our hats to the SERVPRO of Babylon/Deer Park. The men who brought us back from damage from an ice storm. They handled everything in a courteous and professional way! The crew was extremely professional, on time and courteous.
The crew of SERVPRO who responded to my disaster explained in detail and carried out in a most professional and timely manner. If you are ever in a situation where you need help, do not hesitate to call Robert and his crew of SERVPRO Babylon/Deer Park. They turned a bad situation into a pleasant experience. High Recommend!
We noticed a mold issue in our den. We called Robert and his crew. From my initial conversation with Dianne on the phone to the completion of the remediation it was all done in a professional matter. The crew was on time and very professional. They explained the phases of mold removal and addressed all our concerns. This SERVPRO operation is a throw back to the old times when quality meant something. I would highly recommend SERVPRO of Babylon/Deer Park to my friends and family!