What our Customers say...

Testimonials

Our business used SERVPRO of Babylon/Deer Park for water clean up in our basement after Hurricane Ida.  They were responsive and very professional.  They cleaned up the basement as we discussed, removed the damaged items right to our dumpster.  We would absolutely use them again.  

Dear Mr. Lucchesse; On behalf of the Board of Education, and Dr. Yiendhy Farrelly, we thank you for your thoughtful and generous donation of a complimentary disinfecting spray of the school district polling sites during the early morning hours of November 4th (the day after the General Election).

Sincerely, Barbara A. Burrows-District Clerk 

Thank you for your swift response to my emergency.  I would not hesitate to recommend your services to family and friends!     With much appreciation, Debra DiLapi

Dear Bob, On behalf of the Board of Fire Commissioners, the Chiefs, the Department members and the Paid EMS staff of West Babylon Fire District, I would like to extend our grateful appreciation to your company for sanitizing our fire stations. 

Our small staff has been working non-stop doing their best to maintain a safe environment for our first responders.  We're facing so many challenges during this pandemic, and keeping our members, staff, and equipment safe is of utmost importance.  Your generosity of providing a full sanitizing of our stations is such a welcome relief, and it gives us peace of mind during this worrying time. 

Our number one priority has always been to protect and service the residents of West Babylon, and it's comforting to know that we can count on community members such as yourself to support our efforts in this time of need.  

Thank you for your help. We hope that you, your staff and your families stay safe and healthy. 

Sincerely, 

William Klein, Chairman

Board of Fire Commissioners

Dear Mr. Lucchesse, On behalf of our Trustees, Officers and entire membership, I would like to personally thank you again for your very generous offer to completely disinfect our entire Post during this current crisis we all now face. You and your crew are always offering to help us. Like when your crew cleaned our event area rugs and dance floor.  We can always rely on you when we need assistance. 

We sincerely appreciate all you do for Veteran and our community and please remember that if there is anything we can ever do for you, all you have to do is ask. 

Be safe and please be careful. 

Yours for the American Legion,

Charles J. Volpe 

I had done some internet research on restoration companies, which was soon followed by my home insurance sending me a list of 3 companies they recommended, and SERVPRO in Babylon was one of them. We had a flood in our basement, and while there was furniture, carpet, and walls damaged, it was the very quick onset of mildew that worried us. Robert, the owner, came to us 2 days after the flood, which occurred around midnight, so the next day I was on with my insurance company. From that meeting, Robert has been, with his staff, patient, fast, and thorough. I am writing this review 1/2 way through in that we are on a hold; the crew packed up much of our salvageable possessions (most things were off the floor), but we needed time to get so much random storage stuff sorted...........they addressed the mildew/mold immediately, and that eased our minds.....then we got things packed, some in the POD they have for us, and some in all parts of my house as we had fragile glassware and CD's and LP's that would not survive the cold of winter..........that is all done, but under the carpet we have tiles from the construction, in the fifites, and the glue used in those days had asbestos. There is a firm that Robert works with on these matters, and this Saturday (2-2-19) that will be done. We appreciate Robert and his staff so much that we've asked them to be the restoration crew too.......we need walls, a new floor, our ceiling, and so forth. We know they will work with us, for us, and since this will take some time, I wanted to post this sooner rather than later, as they are there for homeowners (I'm sure businesses too).....it's a stressful time to have your entire basement flooded, and they are sensitive to that.

After weeks of varying recommendations from so called EXPERTS, my neighbor suggested I try SERVPRO of Babylon/Deer Park. As soon as the owner, that is right , the owner Robert walked into my home and started informing me in terms that I could understand, I knew that I had made the right choice. When the crew arrived they immediately introduced themselves, started protecting my wood floors on the areas they would be using to enter and exit. Every day the crew arrived on time with smiles on their faces. If you ever have this happen to you, I highly recommend Robert and his crews, such professionalism is scarce these days.

I find that SERVPRO Babylon/Deer Park has not only went above and beyond to help me clean our house, I find it to be extra clean and immaculate. I would highly recommend Bob Lucchesse and SERVPRO Babylon/Deer Park to anyone.  I give them 12+ rating out of 10!  

Thanks for a professional job! Your team was GREAT! SERVPRO was always pleasant and accommodating.  All of the crew from the owner to mold remediation to construction did a great job!  You all helped make a difficult situation a little bit easier to handle.  Thank you again SERVPRO of Babylon/Deer Park. 

I highly recommend SERVPRO of Babylon/Deer Park. I had a fire with water damage in my home.  After SERVPRO arrived I was immediately at ease. They addressed all of my concerns.  The foreman Mike made sure everything was to our liking. The owner (Robert) showed up every day to make sure there was never any issues. They dealt with the insurance adjuster when they found additional sheet rock was needed to be replaced. They cleaned everything, walls, furniture and duct work. The crew was great with anything that was needed to complete the job. I hope I never have these issues again, but if needed I would definitely be using SERVPRO!  

My husband and I went into on Monday to what we thought was going to be a nightmare for our business. Sewage had backed up into 90% of our production area. The smell was disgusting and we sent everyone home. After discussing the situation and figuring we would be shut down for weeks, we decided to call in a professional. That's when we called SERVPRO of Babylon/Deer Park. Within an hour the owner Robert came in to evaluate what would have to be done. We felt comfortable and confident that he knew what had to be done.  Twenty minutes later his crew showed up and went right to work.  Three days later we were back in business. If you ever experience devastation to your home or business and want a great crew, we highly recommend SERVPRO of Babylon/ Deer Park.  

I had pipe burst at our home and didn't know where to turn.  Our neighbor highly recommended SERVPRO of Babylon/ Deer Park. We called the office and Dianne immediately put us at ease with her calming and compassionate demeanor. Within the hour the crew showed up. They were extremely professional and prompt. Ten minutes after the crew arrived, owner Robert actually showed up to address any of our concerns. SERVPRO  is an unbelievable company as well as doing an unbelievable job.

We would like to tip our hats to the SERVPRO of Babylon/Deer Park.  The men who brought us back from damage from an ice storm. They handled everything in a courteous and professional way!  The crew was extremely professional, on time and courteous. 

The crew of SERVPRO who responded to my disaster explained in detail and carried out in a most professional and timely manner.  If you are ever in a situation where you need help, do not hesitate to call Robert and his crew of SERVPRO Babylon/Deer Park. They turned a bad situation into a pleasant experience. High Recommend!

We noticed a mold issue in our den. We called Robert and his crew. From my initial conversation with Dianne on the phone to the completion of the remediation it was all done in a professional matter. The crew was on time and very professional.  They explained the phases of mold removal and addressed all our concerns. This SERVPRO operation is a throw back to the old times when quality meant something. I would highly recommend SERVPRO of Babylon/Deer Park to my friends and family!

The SERVPRO of Babylon/Deer Park staff was amazing! We had water damage in our brand new basement that we thought would be hard to repair, we were also afraid of mold damage. The crew was able to save it from becoming worse and even after their work was completed they were very good with following up.  I would highly recommend them to my friends and family.  They were very professional and prompt! I will definitely be using SERVPRO of Babylon/Deer Park in the future when needed.  

Dear Robert, Words can't express my strongest appreciation for you, the manner in which you conduct your business is impeccable! Having dealt with hundreds of professional service oriented businesses, you surpassed them all! You did what you said you would and went beyond!  When my parents oil tank ruptured, the horrific mess was beyond my worst nightmare.  I thank God my daughter called you.  I was lost, scared and horrified and then I met SERVPRO at the house.  Sorry about the tears but I was overwhelmed. You came in took charge, didn't blink an eye at this enormous undertaking and made me sigh relief, my guardian angels were here. You are my real life superheroes! SERVPRO diligently worked so hard, quickly and efficiently.  You have such a wonderful business work ethic-that many others should follow your lead!

Thank you again for everything!

I just had your company SERVPRO of Babylon/Deer Park remove water from my basement. 

I was very pleased with the work that was done! The 2 workers did a wonderful job.  They stayed a very long time to finish the work.  The 2 men were very pleasant which made me feel very comfortable.  

I would recommend your company to my friends in the event they should have a problem.  

My wife and I were in a bit of a predicament  during the most recent Nor'easter when it hit the island. We had 4 feet of water in our basement. We have a newborn baby and we were extremely concerned about having such a situation in our home. The SERVPRO of  Babylon/Deer Park got there immediately and stayed in the late hours of the night ensuring that the flooding and water damage would be fixed. They kept the health and well being of myself and my family their number one priority. I would highly recommend this company.  

I highly recommend this company. I had a fire with water damage from the fire department. After SERVPRO got there they took care of everything. The foreman Jimmy made sure everything was to our liking. The owner (Robert) showed up every day to make sure there was never any issues. They dealt with the adjuster when they found addition sheet rock that needed to be replaced and other issues. They cleaned everything, walls, furniture, duct work you name it. The crew was great with anything that I asked them to do. They found problems in the A/C unit that I did not know about. They worked for about a week taking care of everything. I can not find even one thing to complain about their work. I hope I never need them again but if I did it would definitely be this company.

We recently had a fire in our bathroom, with the Holidays coming and relatives coming on Christmas Eve we thought the worst. The insurance company recommended SERVPRO of Babylon/Deer Park. Robert should up with his men(I think they were Elves), he told us not to worry that his men and women would have us back in shape by then, Well there are Christmas miracles, we are having Christmas Eve as always, THANK YOU

We just had a toilet back up in our facility, Robert showed up immediately to look at bit and had a crew there within an hour, great job, well done, thanks

Just had a small snow storm with winds that knocked down a tree and fell on my roof, SERVPRO had a crew there within an hour to tarp my roof and protect our house from any major damage.

I had a mold problem at my home, at my age I do not have very much faith anymore when it comes to service. What a pleasant surprise Mr. Lucchese and the men and woman who showed up to help me out. What a breath of fresh air ( no pun intended) I highly recommend these professional men and women.

I am not big on letters , short and sweet, here it is, use this company, you will not be sorry, gave them a 10.

Hello,

We recently had a small stove fire, went to the internet and took a gamble on SERVPRO Babylon/Deer Park, we came out a winner. If you ever need a company who cares call Bob and his crew.

We  had a sewage back up and Robert and the men at SERVPRO of Babylon/Deer Park made our mess less stressful, the personal were very professional and got the job done 100%++++

We had a fire in our Pet Hotel, Robert and his crew showed up and were ready to go. We had requested certain times and areas be done according to our schedule and everything was accommodated. Soup to nuts, everything including the complete air duct system was cleaned and disinfected, highly recommend SERVPRO of Babylon/Deer Park.

Lightning had hit our electrical causing a fire in our attic, we had SERVPRO of Babylon/Deer Park come by from a neighbors recommendation. They arrived on time and did some temporary repairs for us, hope everything goes this smooth with our contractor

Heavy winds and rain had lifted our roofing shingles on Saturday letting water in to our Master bedroom. Dianne called in a crew to board up and another crew to dry it out, thank goodness for 24 hour service, great job guys.

When you have a mold problem, call SERVPRO, we called SERVPRO of Babylon/Deer Park and were treated to the most professional experience we could have had considering the problem. From the owner Robert, yes the owner actually comes out to see you to the technicians, a superb job from beginning to end.

We had a small kitchen fire and called our insurance company, they told us to pick a restoration company, we picked SERVPRO of Babylon/ Deer Park. They came in that morning, they were not the green people you see in the commercials but they were respectful, thoughtful and best of all great cleaners, will not hesitate to recommend.

We had some mold damage in our home and thought we would have to sell. After interviewing companies we decided to go with SERVPRO of Babylon. The owner Robert calmed our fears and explained in detail what and how it was going to be done. As seniors it was important for someone to come in, take control and do what was needed, no more , no less. If you want a PROFESSIONAL Company, give these guys a call.

I don't have much faith today in peoples promises, but the boys and girls fro SERVPRO of Babylon/Deer Park . Short and simple they came, they cleaned, they sprayed, prepped everything that was damaged from the fire and doing it with a smile, thank you Rob, Dianne, Mike, James, Maryanne and Carol for restoring my faith in people.

Congrats to Robert and his staff, from the minute we called we were confident we picked the right company to perform the needed emergency service to our home. There was a wind and rain storm in our area and the neighbors tree fell onto our home causing roof and siding damage, The rains were so heavy that after a couple of minutes there was water everywhere, we called SERVPRO of Babylon and within 30 minutes he had a crew on our roof with a tarp, shortly after, Robert showed up with his restoration crew right behind him. They were like something out of a commercial, removed glass, water and any other debris that had come in. They finally left at 2:30 A.M. and returned the next morning. Call these people if you ever have an emergency, you will not regret it.

The crew of SERVPRO Babylon Deer Park was nothing short of phenomenal. I was in the process of selling my home when I had a puff back. As you can imagine this was a very inconvenient unexpected experience. Every employee from SERVPRO that came in to my home was kind,compassionate, and very thorough. I had to stay with my two small children and my husband in a hotel for a few nights until they got the home habitable. They did whatever they could to get me back in my house and living our lives again. I would highly recommend them to anyone and I already have.

Had SERVPRO  of Babylon/ Deer Park come in to address a odor problem, we have had for a while and could not identify it or get rid of it, we tried removing carpets washing down items and no matter what we did, the odor would not go away. We called in Robert, owner of SERVPRO near us, he evaluated and investigated our building and air filtration system, and found the cause to be coming from the air filtration and under the stage. The system was cleaned, disinfected and an odor neutralizer was used. All we have been getting is compliments on how fresh and clean everything seems to be. Thank you for a professional job and concerns.

 

I highly recommend this company. I had a fire with water damage from the fire department. After SERVPRO got there they took care of everything. The foreman Jimmy made sure everything was to our liking. The owner (Robert) showed up every day to make sure there was never any issues. They dealt with the adjuster when they found addition sheet rock that needed to be replaced and other issues. They cleaned everything, walls, furniture, duct work you name it. The crew was great with anything that I asked them to do. They found problems in the A/C unit that I did not know about. They worked for about a week taking care of everything. I can not find even one thing to complain about their work. I hope I never need them again but if I did it would definitely be this company.

I have to give a shout out to Robert and his crew, we have several buildings throughout Babylon Township and have been getting some complaints regarding the air situation, We had Robert take a look at each building. On the average the openings in the vents were down to about forty percent, which is not good. Robert worked with us to set up dates on the weekends due to our buildings being used five days a week. When we seen that we had neglected this, probably due to no one ever looking in there we set up a yearly maintenance plan with SERVO of Babylon/Deer park, best monies ever spent

We had an office that was occupied by an original founder at our company. No one was allowed to enter his room ever. This year while he was vacationing we called in Robert from SERVPRO of Babylon/ Deer Park to see what he would be able to do for us. AS promised, ay 8:00 Monday morning Robert's crew came in and did their magic, walls, floors contents cleaned and organized, just what we wanted. O the following morning the person who occupies this office returned, we did not know what to expect. He first stated that he told us he never wanted anyone in his room, then asked us to call Robert so he could personally thank him. Great job, use them, you will not be disappointed.

 had a fire in my garage at my home which created smoke damage  within the garage and inside potions of my home.  I contacted this business at 7 am on a Sunday morning about an hour after the fire and got a call back within 10 mins from the proprietor Robert.  Within a couple of hours he was at my home making an assessment and began work the following day.   He came with a large crew who worked fevorishly throughout my home to get things back in shape.  They helped me segregate items that had to be disposed of and those that could be cleaned and saved. They cleaned walls and floors, carpets Windows basically every inch of the place to eradicate the soot left behind by the fire.  They worked several days in a row until the job was concluded.  They came to home when promised and left when they said they would.  Robert and his lead men were a pleasure to work with and were very accommodating.  All in all they made a misreable experience tolerable.  Robert was very professional in all respects beginning to end.  His professionalism was much appreciated.  I would highly recommend him to anyone who has the misfortune of a fire or a flood at their home or business.

Dear Robert:

I am writing this letter to give the highest recommendation for the outstanding services of your company. Our basement was completely flooded and totally overwhelming. Almost immediately after my husband called SERVPRO, you and your crew came and took complete control of our flood nightmare. The crew at SERVPRO are knowledgeable, courteous, and friendly. They arrived on time for scheduled appointments. and had all the proper equipment to get the job done efficiently.

In our opinion. Jimmy and Danny conduct exhibits the type of professionalism and courtesy that all companies should aspire to. SERVPRO should be everyone's first choice in fire/flood remediation.

Many thanks once again for service above and beyond the call of duty.

We returned to work on Monday to what we thought was going to be a nightmare for our business. Sewage had backed up into our work area where 90% of our production is performed. The smell was disgusting as we sent everyone home. After discussing the situation and figuring we would be shut down for weeks, we decided to call in a professional. We called in SERVPRO of Babylon/Deer Park. Within an hour the owner Robert came in to evaluate what would have to be done. We felt confident that he knew what had to be done and let him do his thing. Twenty minutes later his crew showed up and went right to work, They looked like Moon men in their suits. Three days later we were back in business. If you ever feel lost and want a great crew after your loss ,we highly recommend SERVPRO of Babylon/ Deer Park

fast response for inspection and crew was here a half hour after inspector left to start working. The crew is polite and professional....highly recommended

Received a recommendation from a co worker and Called Robert from SERVPRO of Babylon/Deer Park to take a look at my home due to not feeling well , I suspected it had to due with the air in my home. He recommended that I have a company come in to test for mold. Well, I had it and it was bad. Robert and his crew came in and walked me through, step by step exactly what to expect. The remediation went just as planned, if you want someone who really cares about what services they provide to you, CALL ROBERT.

Short and simple, Christmas Eve, 1:00 PM we had a sewage backup, could not believe we actually had someone respond to our needs. We contacted these guys, they came out and completed the job with smiles on their faces. Use this Company or you are nuts.

On behalf of the Wyandanch Union Free School District, We would like to thank you for your services in our classrooms, not only were you timely and efficient but your professionalism and cleanliness goes above and beyond. We have used different services before and have never had such a satisfying experience like this. It was our pleasure working with you and hope to continue doing so in the future. Once again thank you for your services.

We had a pipe break and were completely lost on what to do, our neighbor recommended SERVPRO of Babylon/ Deer Park, We called and Dianne immediately put us at ease with her calming and compassionate demeanor, Within the hour the crew showed up and immediately jumped into action, 10 minutes later the owner Robert actually showed up to address any of our concerns, unbelievable company as well as an unbelievable job.

We called in SERVPRO of Babylon/ Deer Park due to the record rains in our area. While other companies were not taking any more clients Bob and his staff fit us in. We told them we did not care if they came in the middle of the night because we had over 4 feet of water, guess what , that is exactly what they did. It is nice to see a company that cares about the people in there area and goes out of their way to help them out in times of need. Eleven thumbs up.

It is our pleasure to recommend this crew. From beginning to end we were treated with upmost respect and consideration. The men were very professional throughout the whole entire process, if we had any concerns, even after the work was finished, we were given all the answers and advise that we needed to proceed. If you need help do not hesitate to call them, wonderful job.

We would like to tip our hats to the SERVPRO men who brought us back from Super storm Sandy. They handled everything in a courteous and professional way. While my neighbors were still waiting to get things done, we were well on our way to completion

The men who responded to my disaster explained in detail and carried out in a most professional way everything they had said they would do. If you are ever in a situation where you need help, do not hesitate to call Robert and his crew. They turned a bad situation into a pleasant experience.

If mold is your problem, call Robert and his crew. From my initial conversation with Dianne on the phone to the completion of the remediation with Robert it was all done in such and professional matter. The crews arrived on time, explained the phases of mold removal and addressed all our concerns. This SERVPRO operation is a throw back to the old times when quality meant something.