What our Customers say...
Water Damage Testimonials
An amazing experience during a difficult time. SERVPRO Babylon Deer Park (Toni) called within 1/2 hour after we called the "800" number, and their people were here within an hour to clean up the water, rip up the carpet and disinfect and protect us from mold, after a pipe burst. They helped us understand the process and got us all the information we needed for the insurance company and were patient and kind when we needed explanations. They rented the storage container and packed everything into it carefully. We also used them for the "rebuild", and it could not have been smoother. Everything was done on time and quickly! Every single person we dealt with was amazing, and it was a pleasure working with them all! A special thank you to Drew, David, Caesar and Ryan.
I used SERVPRO Babylon/Deer Park for a flood I had at my business due to problem with a pipe. The crew was very prompt, thorough and resolved my problem! I would definitely use them again and recommend SERVPRO Babylon/Deer park to my family and friends.
I want to thank you so much for all you have done to assist us in a timely fashion and in a professional manner. Very well appreciated and would recommend you to anyone. Please be safe and God Bless.
Sincerely, Maria Artesa-Giordano, Ralph Giordano and Frank Artesa.
I first contacted SERVPRO of Babylon/Deer Park due to a flood that occurred in my basement. From the beginning, the helpful, empathetic staff were a pleasure. They quickly made arrangements to come by and start the drying process and removed all of the damaged portions of the basement. They worked with my insurance company to submit claims for asbestos tile abatement along with estimates for the rebuild. The most annoying thing out of all of this was dealing with my insurance company! But every person at SERVPRO of Babylon/Deer Park, from Robert to Christina and Toni and Diane, and the great group of guys who did the pack-in/out, were helpful, informative, and communicated everything promptly. They also enlisted a local contractor to do the rebuild, and I was so thrilled with them that I want to use them in the future for other things in my house. SERVPRO made a very annoying event much less stressful. I would absolutely recommend them to others.
Our business used SERVPRO of Babylon/Deer Park for water clean up in our basement after Hurricane Ida. They were responsive and very professional. They cleaned up the basement as we discussed, removed the damaged items right to our dumpster. We would absolutely use them again.
Thank you for your swift response to my emergency. I would not hesitate to recommend your services to family and friends! With much appreciation, Debra DiLapi
I had done some internet research on restoration companies, which was soon followed by my home insurance sending me a list of 3 companies they recommended, and SERVPRO in Babylon was one of them. We had a flood in our basement, and while there was furniture, carpet, and walls damaged, it was the very quick onset of mildew that worried us. Robert, the owner, came to us 2 days after the flood, which occurred around midnight, so the next day I was on with my insurance company. From that meeting, Robert has been, with his staff, patient, fast, and thorough. I am writing this review 1/2 way through in that we are on a hold; the crew packed up much of our salvageable possessions (most things were off the floor), but we needed time to get so much random storage stuff sorted...........they addressed the mildew/mold immediately, and that eased our minds.....then we got things packed, some in the POD they have for us, and some in all parts of my house as we had fragile glassware and CD's and LP's that would not survive the cold of winter..........that is all done, but under the carpet we have tiles from the construction, in the fifites, and the glue used in those days had asbestos. There is a firm that Robert works with on these matters, and this Saturday (2-2-19) that will be done. We appreciate Robert and his staff so much that we've asked them to be the restoration crew too.......we need walls, a new floor, our ceiling, and so forth. We know they will work with us, for us, and since this will take some time, I wanted to post this sooner rather than later, as they are there for homeowners (I'm sure businesses too).....it's a stressful time to have your entire basement flooded, and they are sensitive to that.
Thanks for a professional job! Your team was GREAT! SERVPRO was always pleasant and accommodating. All of the crew from the owner to mold remediation to construction did a great job! You all helped make a difficult situation a little bit easier to handle. Thank you again SERVPRO of Babylon/Deer Park.
The SERVPRO of Babylon/Deer Park staff was amazing! We had water damage in our brand new basement that we thought would be hard to repair, we were also afraid of mold damage. The crew was able to save it from becoming worse and even after their work was completed they were very good with following up. I would highly recommend them to my friends and family. They were very professional and prompt! I will definitely be using SERVPRO of Babylon/Deer Park in the future when needed.
I just had your company SERVPRO of Babylon/Deer Park remove water from my basement.
I was very pleased with the work that was done! The 2 workers did a wonderful job. They stayed a very long time to finish the work. The 2 men were very pleasant which made me feel very comfortable.
I would recommend your company to my friends in the event they should have a problem.
I am not big on letters , short and sweet, here it is, use this company, you will not be sorry, gave them a 10.
I am writing this letter to give the highest recommendation for the outstanding services of your company. Our basement was completely flooded and totally overwhelming. Almost immediately after my husband called SERVPRO, you and your crew came and took complete control of our flood nightmare. The crew at SERVPRO are knowledgeable, courteous, and friendly. They arrived on time for scheduled appointments. and had all the proper equipment to get the job done efficiently.
In our opinion. Jimmy and Danny conduct exhibits the type of professionalism and courtesy that all companies should aspire to. SERVPRO should be everyone's first choice in fire/flood remediation.
Many thanks once again for service above and beyond the call of duty.
fast response for inspection
We had a pipe break and were completely lost on what to do, our neighbor recommended SERVPRO of Babylon/ Deer Park, We called and Dianne immediately put us at ease with her calming and compassionate demeanor, Within the hour the crew showed up and immediately jumped into action, 10 minutes later the owner Robert actually showed up to address any of our concerns, unbelievable company as well as an unbelievable job.
We called in SERVPRO of Babylon/ Deer Park due to the record rains in our area. While other companies were not taking any more clients Bob and his staff fit us in. We told them we did not care if they came in the middle of the night because we had over 4 feet of water, guess what , that is exactly what they did. It is nice to see a company that cares about the people in there area and goes out of their way to help them out in times of need. Eleven thumbs up.
It is our pleasure to recommend this crew. From beginning to end we were treated with upmost respect and consideration. The men were very professional throughout the whole entire process, if we had any concerns, even after the work was finished, we were given all the answers and advise that we needed to proceed. If you need help do not hesitate to call them, wonderful job.